Integrated Mobile System Units by Postal Offices for the implementation of advanced
services in remote minor localities.

Many small-scale postal offices show an unsatisfactory and insufficient demand level for traditional services required by local customers which do not guarantee the ordinary managing costs. This situation often drive the postal system to a complete close down of those offices with some important side-effects particularly on local employment, heavy consequences compared to those of other more developed areas and on the social economic cohesion of the mountain areas and remote minor localities. To those critical factors in remote and minor areas the recent budget policy improvements have caused a structural reduction and rationalization of the main peripheral public services, particularly those services with insufficient demand level (e.g. postal offices, health, telecommunication, financial services etc.). A rationalization process of the small and medium postal offices (particularly those situated in mountain and minor localities) and the consequent coherent actions require for the managing and operational restructuring an appropriate implementation planned approach to achieve increasing of the global demand level, adoption of advanced technologies, appropriate training of postal officers and definition of a minimum service standard level for the basic services for dismissed small postal offices. An effective and prompt solution to the above mentioned objectives facing the rationalization process is constituted by the deployment of a specific “Integrated Mobile Service System”by the local post offices in remote minor areas and mountain ones. The “Integrated Mobile Units Service System” foresees in its different modular applications, three different types of “units”, integrated with its competent postal office Service Hub, localized in a key center of gravity position. Those “units” equipped with advanced Information and Telecommunications Technologies, structured in modular solutions/applications, will guarantee to the customers in the interested target area, the access to information services, internet on-line services together with the professional consulting services supply and traditional agency services. The postal office, equipped with the Integrated Mobile System Unit, will represent a tangible an effectiveness technology advanced service infrastructure together with the consulting services and business advise for the local development. (.......)

Vincenzo Cappellini
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Paolo Liberati
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